Every ring you don't answer is a job that goes to the next shop. Punch in your weekly call volume and the percentage that go to voicemail, and we'll show you the revenue that walks out the door at the average ticket value this whole site is quoted around.
Worked example
The same inputs the corner-of-the-page "recovery card" on each trade page describes — now editable so you can put your own numbers on the line.
Total inbound calls your office takes in a typical week — answered or not.
Default $720 reflects HVAC's install/replacement + refrigerant + emergency-diagnostic mix — above plumbing's $480 mid-band. Edit for your shop.
recovered jobs / month
71 jobs/month
$51.44k
30 missed calls per week × 4.33 weeks × Holdfast's 55% published recovery rate × $720.00 per booked job. The Holdfast invoice is a flat retainer plus a small per-booked-job bonus; the takeaway on the audit calls only ever invoices against what the calendar confirms.
Most of that leakage sits in the install/replacement mix — heat-pump quotes, refrigerant line repairs, and the Jun–Sept no-cool / January furnace-out peaks where a missed call costs the shop a $620+ ticket rather than a flat-rate service-call close.
Numbers are a worked illustration, not a guarantee. The audit fills the same inputs from your last quarter of calls and tickets.
Email me a one-page Holdfast-branded PDF of these numbers — the link works once, for 30 days.
Next step
A 20-minute audit uses ten of your recent inbound calls and your last quarter's ticket values to fill the same table for your shop — no install, no commitment. The figure above is the upper bound; the audit nails it down.
Numbers are a worked illustration, not a guarantee. The per-shop ROI report ties the same line items to actual booked invoices at the end of every billing week.