The pricing page walks through the formula; the calculator walks through the inputs. Case studies walks through what the same sheet looks like when it is filled in for a real-shape shop. Two projections below — a 3-truck plumbing shop and a 4-tech HVAC shop — both labeled as samples.
Sample projection — actual outcomes depend on your shop’s call volume.Sample projection
A 3-truck residential plumbing shop running ~120 inbound calls a week.
Plumbing calls blow up after hours — burst pipes at 11pm, water-heater quotes before the morning crew is on the road, sewer back-ups through the weekend. The shop already pays for the dispatch board and the techs; the missed-call math is what feeds them.
Sample projection — actual outcomes depend on your shop’s call volume.~36 / week
~14 / month
~$11,200 / month
A worked scenario
A water-heater emergency line rings the shop while the office is closed. The agent picks up, qualifies the symptom (age of the unit, fuel type, whether water service is still flowing), and books the next open slot on ServiceTitan — slot lands on the tech’s board before the morning meeting. The job is a same-day call with a ~$800 ticket and the shop would have otherwise gone to voicemail.
Assumptions baked into the headline number
Assumes ~30% would-leave-voicemail miss rate on ~120 weekly calls, ~40% of recovered calls convert to a booked job, and an ~$800 average plumbing ticket. Round numbers are illustrative.
Sample projection
A 4-tech HVAC shop running ~165 inbound calls a week with a heavy after-hours mix.
HVAC traffic swings hard by season — January no-heat emergency calls, August weekend AC failures, a slow Wednesday otherwise. The shop already staffs the next-day slate; the missed-call layer just books the urgent slot the dispatcher would otherwise lose to voicemail.
Sample projection — actual outcomes depend on your shop’s call volume.~50 / week
~18 / month
~$16,200 / month
A worked scenario
A no-heat call lands at 6:30am on a January Saturday with a single mom on the line. The agent picks up, confirms gas service is still on and whether the thermostat is throwing a code, and books the first morning emergency slot. The job is a same-day diagnostic call with a ~$900 ticket — repair or replacement booked on the same visit.
Assumptions baked into the headline number
Assumes ~30% would-leave-voicemail miss rate on ~165 weekly calls, ~36% of recovered calls convert to a booked job, and an ~$900 average HVAC ticket. Round numbers are illustrative.
How to read these
Both profiles above are worked illustrations. The shape of the math is the same one the calculator runs; the inputs are designed to look like a working-average plumbing or HVAC shop, not anyone in particular. Real numbers shift with your weekly call volume, the after-hours share, and the ticket mix on the jobs that recover.
The 20-minute audit pulls ten of your recent inbound recordings and your last quarter's ticket values, then fills the same table for your shop — same shape, real inputs, sent back within a few days. No install, no contract, no demo deck.
Next step
A 15-minute audit uses ten of your recent inbound calls and your last quarter’s ticket values to fill the same three rows — missed calls received, jobs booked, recovered revenue — for your own shop.